Terms of Service

Welcome to Smartnest ("we", "us", or "our"). By accessing or using our website at smartnestonline.com, you agree to be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using any of our services.

1. General

These Terms of Service apply to all visitors, users, and customers of our website. By using smartnestonline.com, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. Smartnest reserves the right to update or change these Terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the new Terms.

2. Products

We sell a curated range of products including home & kitchen accessories (such as stainless steel utensil holders, ceramic serving bowls, and wooden bread boards) and children's toys and educational items (such as flying gyro spinners, foam gliders, electronic toys, and musical plush toys).

We reserve the right to limit the quantity of products we sell, discontinue any product, and modify product descriptions and prices at any time without notice. All product descriptions, images, and specifications are provided in good faith and are as accurate as possible.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. We reserve the right to refuse or cancel an order if a product is listed at an incorrect price due to a typographical error or pricing system error.

Payment must be made in full at the time of purchase. We accept major credit/debit cards, UPI, net banking, and other payment methods available at checkout. All transactions are secured and encrypted.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email upon successful placement of your order. This does not constitute our acceptance until the order has been fulfilled and dispatched.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery timelines, shipping costs, and our procedures for lost or damaged shipments.

6. Returns & Refunds

Please refer to our Return Policy for full details on our return eligibility criteria, refund process, and timelines.

7. Intellectual Property

All content on smartnestonline.com — including but not limited to logos, images, text, product descriptions, and graphics — is the property of Smartnest and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

Smartnest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim arising out of or related to your purchase shall not exceed the amount you paid for the product in question.

9. Product Safety

All children's toys and products sold on Smartnest are intended for the age group specified in the product description. Parents and guardians are responsible for ensuring that products are appropriate for their child's age and are used under adult supervision where recommended. Smartnest is not liable for injuries resulting from misuse of products.

10. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in India.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Smartnest
Website: smartnestonline.com
Email: support@smartnestonline.com